These Terms and Conditions ("Terms and Conditions") apply to your use of the Moncelo website and to all purchases made through this website. By using this website or placing an order, you agree to these Terms and Conditions, our Privacy Policy and other applicable policies.

Nothing in these Terms and Conditions limits your statutory rights as a consumer under applicable law.

1. Company Information

Website: Moncelo.com
Company name: Goudkuil products
Chamber of Commerce number: 93554028
VAT Number: NL005026852B78
Email: info@moncelo.com
Telephone: +44 7828728076
Address: Willemsbos 208, 2134 EJ Hoofddorp 

The online shop is hosted on the Shopify platform, which provides the technical infrastructure for sales and order fulfilment.

2. Use of the Website

You must be of legal age or have permission from a parent or legal guardian to enter into binding contracts.

The website may only be used for lawful purposes.

You may not interfere with the operation, security or integrity of the website.

We reserve the right to restrict or terminate access in the event of misuse.

3. Product Information

Although we make every effort to provide accurate product information, errors or inaccuracies may occur. Product information, availability and presentation may be changed without prior notice.

Images are for illustrative purposes only and may vary depending on device and screen settings.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase. The order is only considered accepted once payment has been successfully processed and an order confirmation has been sent.

We reserve the right to cancel or refuse an order in the event of non-payment, incorrect information or suspected unauthorised activity.

5. Prices and Payments

All prices on the website are final. No additional charges for taxes or shipping costs will be applied unless otherwise stated.

Payments are securely processed by trusted third-party payment providers. We do not store full payment card details.

For more information, please refer to our Payment Policy.

6. Delivery

Delivery times and shipping information are indicative and may vary due to circumstances beyond our control.

For more information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns and refunds are processed in accordance with our Returns and Refund Policy.

We recommend reading this policy carefully before making a purchase.

8. Third-Party Services

The website may contain links to third-party websites or services. We have no control over these services and are not responsible for their content, availability or practices.

9. Personal Data

Personal data is processed in accordance with our Privacy Policy, which describes how data is collected, used and protected.

10. User Content

By submitting feedback, reviews or other content, you grant us a non-exclusive right to use that content for operational, marketing and communication purposes.

You are solely responsible for ensuring that the content you submit does not infringe the rights of third parties.

11. Intellectual Property Rights

All content on this website, including text, images, logos, designs and layouts, is the property of Moncelo or is used with permission from the owner.

Unauthorised use, copying or distribution is prohibited.

12. Limitation of Liability

To the extent permitted by applicable law, Bynuvella shall not be liable for indirect damages, consequential damages or loss of profit arising from the use of the website or purchased products.

This does not affect consumer rights that cannot be excluded under applicable consumer law.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Your statutory consumer rights remain fully protected.

14. Changes to Regulations

We reserve the right to amend or update these Terms and Conditions at any time.

The most recent version will always be available on this page. By continuing to use the website, you accept all changes.

15. Contact

Do you have any questions about these regulations?

Please contact us:

Email: info@moncelo.com
Website: Moncelo.com
Address: Willemsbos 208, 2134EJ Hoofddorp
Telephone: +44 7828728076